FAQ

Exactly what you always wanted to know! 

Portable flats - Fit in Clouds
Q: What are Fit In Clouds portable flats?
A: Fit In Clouds portable flats are regular looking flats, but they fold and fit in a small carry pouch. They are designed to be portable so that they can come in handy whenever you need to switch out of your heels. 
Q: Can I wear these portable flats outside? 
A: Ofcourse! With their stitched sole and padded insole, they are designed to be worn outside, just like regular flats. 
Q: Can they be re-used? 
A: Absolutely! They are made of durable materials, and just like regular flats, they can be used several several time. The only difference is that these fold up in a small pouch! 
Q: What are they made of? 
A: Each foldable flats is different. Some are made of satin, some with cloth and some patent leather. Please look at description details of each. 
Q: How much is shipping and do you ship internationally? 
A: We have a flat rate shipping. So whether you buy 1 pair or 3 pairs or 10 pairs, you pay a flat rate. In the US that is $3 and for Canada that is $5. We do ship to other countries as well with the same flat rate policy. The flat rate charged vary by country. Please add item(s) to your cart and select country in checkout process to get rates for your destination. 
Q: How long does shipping take? 
A: We ship everyday from Indiana using USPS, so any deliveries in central US generally take about 2-3 days after the order has been placed. . The east and west coast take about 4-5 days. You have the option to pay for expedited delivery which is 1-2 days faster than regular service. International delivery vary by destination and can take anywhere from 7  to 15 days. 
Q: What is your return/exchange policy? 
A: You can return any unused items for a full refund within 30 days of purchase. You just have to pay for the return shipping. You can exchange any items of similar value within 30 days with no extra charges. 
Q: Do you do custom orders for weddings and special events? 
A: Yes, we have been part of several wedding and events and we would love to be part of yours as well. We can have your logo/message on the bag and/or shoes. Please reach to us via email or phone for additional information. 
Q: How can I contact you?
A: You can email us at contact at fitinclouds dot com or call us at 419 825 6837. We are available 9am to 6pm ET Mon to Friday.